Definitions-
In these conditions the following terms shall have the following meaning "The Company" means W.A.S.T.E. Products Ltd. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment -
Payment shall become due upon placement of the order except in the case of mail order. Payment for orders placed by fax or mail shall be included with the printed order form. No goods shall be supplied without payment.
Goods shall be delivered by a carrier of The Company's choosing. Carriage will be at cost to the Customer and forms part of the invoice. We aim to dispatch goods within 5 working days. Please wait 31 days to report to W.A.S.T.E Products Ltd. any outstanding orders.

Claims-
Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject of any claim and any packing materials securely packaged and return them to The Company for examination.

Liability-
a) If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at it's option, replace them with similar goods, or allow the Customer credit for their invoice value.
b) If the Customer establishes that any of the goods are defective The Company shall, at it's option replace them with similar goods or allow the Customer credit for their invoice value.
c) In no circumstances shall the liability of The Company to the Customer under this condition exceed the invoice value of the goods

Returns-
Goods that are faulty or do not fit must be returned to W.A.S.T.E. Products Ltd, PO Box 322, Oxford OX4 1EY UK..
d)Where postage and or carrier charges are included within the retail price of any item the Company may refund only that portion of the retail value which is exclusive of postage and or carrier charges if a product is deemed unwanted.

Specifications-
The Company reserve the right to alter specifications to those stated in the catalogue including slight differences in colour, shade and size.
The Customer's statutory rights will not be affected.

Mailing list-
By registering with the shop, W.A.S.T.E. Products Ltd may use your e-mail address to send you Radiohead news, updates, ticket info etc.